PRIVACY POLICY

This Privacy Policy is a part of our TERMS OF SERVICE. By using this site or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms of Service.

You must be at least 18 years old to access this site. If you are under 18 years old, you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

No Information Collected from Children.
The company will never knowingly collect any Personal Information about children under the age of 18. If Company obtains actual knowledge that it has collected Personal Information about a child under the age of 18, that information will be immediately deleted from its database. Because it does not collect such information, Company has no such information to use or to disclose to third parties.”

Our customers’ info will not be sold. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and order history. We also use cookies, web beacons or other tools that collect information that make it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, new brands under the Red House CBD portfolio and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

Text message marketing: By providing us with your phone number, you are giving us permission to send you text messages about our store, new products, new brands under the Red House CBD portfolio and other updates. You have the opportunity to unsubscribe from these text messages at any time by following the “Unsubscribe” instructions included in the messages.

How we use your information. In general, we use the information we collect primarily to provide, maintain, protect and improve our current site and products and to develop new products and brands. We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • Facilitate the creation of and securing of your Account on our network;
  • Identify you as a user in our system;
  • Improve our products, site, and how we operate our business;
  • Understand and enhance your experience using our site and products;
  • Provide and deliver the products and services you request;
  • Respond to your comments or questions and for our Support team to provide  service about Red House CBD’s and/or other brands within the Red House CBD portfolio of brands;
  • Send you related information, including confirmations, invoices, technical  notices, updates, security alerts and support and administrative messages;
  • Communicate with you about promotions, upcoming events and news about  products and services offered by Red House CBD, brands within the Red House  CBD’s portfolio of brands and our selected partners, and for other marketing  purposes of Red House CBD;
  • Link or combine your information with other information we get from third  parties to help understand your needs and provide you with better service; and
  • Protect, investigate and deter against fraudulent, unauthorised or illegal  activity.

How do you get my consent?
By providing us with personal information to complete a transaction, placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information (your credit card information is discussed in Section 4 below).

How do I withdraw my consent?
You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email, by following unsubscribe instructions included in text messages, or contacting us at info@RedHouseCBD.com or mailing us at:

Red House Holdings
1191 Creekside Orchard
New Braunfels, TX 78130

We do not share your personal information with third parties without your consent  other than with the following:

  • Third Party Service Providers. With third parties who work on our behalf,  provided that such third parties provide at least the same level of privacy  protection as required by this Privacy Policy;
  • Lawful Requests. To comply with laws or to respond to lawful requests and  legal process (provided that we will endeavor to notify you at the address you  have given us if we have received a lawful request for your information);
  • Protection of Rights and Property. To protect the rights and property of Red  House Holdings LLC, our agents, customers and others including to enforce our  agreements, policies and terms included in this Privacy Policy or our Terms of  Service;
  • Emergency. In an emergency, including to protect the personal safety of any  person; and
  • Corporate Restructuring. For the purposes of a business deal (or negotiation of a  business deal) involving a sale or transfer of all or a part of our business or  assets (business deals may include, for example, any merger, financing,  acquisition, divestiture or dissolution transaction or proceeding). In the event of  an insolvency, bankruptcy, or receivership, personal information may also be  transferred as a business asset. If another company acquires our company,  business or assets, that company will also acquire and possess the personal  information collected by us and will assume the rights and obligations regarding  your personal information as described in this Policy.
Payment: If you provide us with your credit card information during the payment process, we send it to our payment gateway with SSL encryption technology. Your credit card information is stored for recurring subscription orders as well as within my account for faster checkout experience.

Our Policy does not cover any third party services. To learn about those third parties’ privacy practices, please read their privacy policies.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is protected by your password – never share this password with anyone. Red House Holdings will never contact you to ask you for your password.

If you provide us with your credit card information, the information is transmitted to our server using secure socket layer technology (SSL) which employs the AES-256 encryption standard.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.

This site is intended for users located in the United States. By sending us your Personal Information from outside the U.S., you consent to the application of U.S. law and to the use and disclosure of your personal information consistent with this Privacy Policy. It is up to you to determine whether accessing this site and purchasing our products are legal where you are. You access this site and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Red House Holdings LLC encourages visitors to check this page for any changes to its Privacy Policy.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or simply want more information contact our customer service team at info@RedHouseCBD.com or by mail at:

Red House Holdings LLC
325 Ibis Falls Dr.
New Braunfels, TX 78130